Lanark Renfrew Health & Community Services

Accessibility Pledge

Lanark Renfrew Health & Community Services (LRHCS) welcomes and encourages people living with disabilities to use our services. LRHCS will provide access to our services for people with disabilities in a way that respects their right to dignity, independence, integration and equal opportunity.

Dignity is present when a service is provided in a way that allows the person with a disability to maintain self-respect and the respect of other people. People with disabilities are not treated as an afterthought or forced to accept lesser service, quality or convenience.

Independence allows a person with a disability to do things on their own without unnecessary help, or interference from others.

Integration is evident when a service is provided in a way that allows the person with a disability to benefit from the same services, in the same place, and in the same or similar way as other customers, unless an alternate measure is necessary to enable the person to access goods or services.

Equal opportunity exists when people with disabilities have an opportunity equal to that given to others to access your goods or services.

LRHCS strives to provide service to everyone in a welcoming and supportive environment. LRHCS will consider the individual needs of people with disabilities in delivering service by: 

LRHCS uses the definition of disability in the AODA. A disability can include: a) physical disability, infirmity, malformation or disfigurement, b) mental impairment or developmental disability, c) learning disability, d) mental disorder, and e) an injury or disability for which government benefits are received.

If you have any questions or concerns about accessing our services, or if you would like to see a copy of our policies and procedures, please contact:

Brenda Powers-Ross
North Lanark Community Health Centre
207 Robertson Dr.  Lanark, ON  K0G-1K0
Phone: 613-259-2182


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